Source: https://locli.co/faq

FAQ

# Frequently asked questions

Answers about your website, plans, domains and business email.

[Getting started](https://locli.co/faq#getting-started) [Your website](https://locli.co/faq#your-website) [Plans & billing](https://locli.co/faq#plans-and-billing) [Domains](https://locli.co/faq#domains) [Business email](https://locli.co/faq#business-email) [AI & search](https://locli.co/faq#ai-and-search)

## Getting started

### How do I start?

Enter your business name. Locli takes you through sign-up and asks you to confirm your business details before it builds your website.

### What if I don’t have a website today?

That’s exactly who Locli is for. Locli uses the details you provide, location context, and trusted sources, and asks you to confirm anything important before your website is created.

### Do I need design or technical skills?

No. Locli prepares the first draft, chooses the structure, creates visuals, and gives you a private review flow before launch.

### How fast is my website ready?

Usually within a few minutes. The exact time depends on your business details, content checks, and visuals, and Locli shows progress while your website is prepared.

### Is this only for local businesses?

Locli is built first for local businesses, but the same approach can help other businesses that need a professional online presence.

## Your website

### What is included?

A complete first draft with customer-friendly copy, design, visuals, search-ready metadata, and business essentials when those facts are trusted or owner-reviewed.

### Does Locli research my business every time?

No. Locli uses the business details you provide, location context, and trusted sources when available. Later edits use the current draft and your instructions unless a fact needs review.

### Can I edit my website later?

Yes. Tell Locli what to change by voice or text. You can review the proposed update in a private preview before applying it, and the published site only changes after you publish the approved update.

### Will my website work on mobile?

Yes. Locli websites are designed to look good and remain easy to use on phones, tablets, and desktops.

### Can I publish the website?

Yes. Once your website is ready to review, you choose when to publish it. Later updates go live only after you have reviewed and applied them.

## Plans & billing

### What does it cost to start?

Nothing. Starter is free and gives you a website on a free Locli address. Pro adds your own domain and a business mailbox, and Business adds more mailboxes for your team.

### How do AI credits work?

AI credits cover website creation and AI edits and are shared across your account. Your allowance renews monthly, including when you pay yearly. Paid plan allowances add together and replace the Starter allowance. Unused credits don’t carry over.

### Do plans renew automatically, and can I cancel?

Paid plans renew automatically at your chosen billing frequency. You can cancel future package renewals in billing settings. Your separate domain renewal agreement continues until you turn off domain renewal in settings or delete the website. A renewal already paid completes its purchased term. An existing domain registration remains subject to its paid term and the registry’s expiry rules. Contact support before expiry if you want to move the domain elsewhere.

## Domains

### Can I use my own domain?

Yes. Choose a domain you already own in your preview and follow the same Pro package checkout. After payment, Locli guides you through DNS ownership verification and connection. Your domain stays with your current provider.

### Which domain endings are included?

One standard .com domain is included with paid plans. In India you can also choose .in, and in Sweden .se. Registry premium names and other endings cost extra; you see the price before choosing.

### How are premium domains charged?

Premium includes nonincluded endings and registry-premium names. The additional price is shown before checkout. The full registration term is charged upfront alongside your first plan payment. Some endings require more than one year. Monthly plans clearly show the cost this month and the plan-only cost for the remaining eleven months. Registration and renewal prices are shown separately. Premium-domain renewals use a separate recurring agreement. Authorize it once in secure checkout; future renewals are charged automatically. We email the renewal price and date in advance, and you can turn off automatic domain renewal in your settings.

### Why are domain prices in my local currency?

We convert the registrar’s quote into your plan currency using exchange rates refreshed hourly, with a 2% allowance when currency conversion is needed. The confirmed checkout amount is fixed for that payment. Renewal prices can change; increases that exceed the agreed allowance need review before we renew.

### Who owns a domain bought through Locli?

The domain is registered using the owner contact details you supply. Use an email you can access: the registrar or registry may ask you to verify it. Keep your contact details current, and contact support if they need updating.

[Domain setup, renewals and troubleshooting →](https://locli.co/help/domains)

## Business email

### What is included in a business mailbox?

Each mailbox is a separate inbox on your domain with its own 15 GB of storage. Pro includes 1 business mailbox and Business includes 5. Email setup requires a domain you control.

### Can I keep my current email provider?

Yes. Connecting your website does not require moving your email to Locli. We preserve your existing email DNS records when connecting your website.

## AI & search

### How does MCP help my business?

MCP (Model Context Protocol) is a standard way for compatible AI assistants to read information. Websites with a paid Pro package on Locli hosting include a read-only MCP server for their public pages, with no separate setup. It shares the information you publish; it cannot access your Locli account, change your website, place orders, or make bookings.

### Does AI-ready mean guaranteed recommendations?

No. Readable pages, structured metadata, and MCP make your published information accessible to compatible AI tools. Each search engine and AI service decides what to index or recommend.

Still have a question? [Contact us →](https://locli.co/contact)

Locli early access

## Join the waitlist for early access.

Request an invitation with your business name. We’ll email you when access is available.

[Start with your business name](https://locli.co/onboarding/start). Sign-in or early access and business confirmation may be required.

Free to start    No credit card needed    Review before you publish
